FREQUENTLY ASKED QUESTIONS
We operate 6 days a week, Monday to Saturday 9am to 5pm.
Orders after 3pm cut off time will be shipped out the following business day.
Yes all pictures of our products are taken in-house via Light box! We do not use any sort of color enhancement except photoshopping the edges out.
Our rating system is used national wide, AA-AAA-AAAA rank AAAA being the highest grade of product.
Shipping takes about one to three business days depending on the location, if you are in certain rural areas it might take an extra day or two! All mail orders are shipped discreetly under Canada Post Xpresspost.
Browse and select the item you wish to purchase, add into cart and then go to check out, there is a video showing how to take payment Via e-transfer along with the confirmation and tracking number for Canada post.
We will email you your tracking number before it has been scanned at the post office. Until it has been scanned in, your tracking number will not be trackable on the Post Office’s website.
Please wait till the end of day and your tracking number should appear correctly. If it does not, please email: firstname.lastname@example.org. Or use chat box on the bottom right of our front page.